42 Commits

Author	SHA1	Message	Date
ansuz	804443e5f7	send basic team info along with support tickets ... ...and fix a server bug that had broken /api/config.supportMailbox	2020-10-15 15:12:12 +05:30
ansuz	a2db04b4f5	leave a low-priority note to make categories a required field for support tickets in the future	2020-06-22 15:02:11 -04:00
ansuz	d373b9c290	ignore support ticket attachments with hrefs hosted by anything other than the local 'file' app	2020-06-22 15:00:34 -04:00
David Benqué	997f5e57d3	Merge remote-tracking branch 'origin/staging' into staging	2020-06-22 13:23:15 +01:00
David Benqué	764da42d48	add icon to support ticket category dropdown ... + added an option to add "fa-angle-down" to any dropdown	2020-06-22 13:22:48 +01:00
ansuz	2dd0dd36c5	remove hardcoded translations and tweak a hardcoded timeout value	2020-06-19 14:10:46 -04:00
yflory	64a092c630	Fix buttons in the support page	2020-06-19 18:21:06 +02:00
ansuz	0afa6b79ae	remove most pending hardcoded translations	2020-06-18 15:09:29 -04:00
yflory	f686cd645f	Update category for old tickets	2020-06-18 15:33:13 +02:00
yflory	e12d8c5b70	Fix issues with the new support form	2020-06-18 15:30:55 +02:00
ansuz	f5c710e80a	lint compliance	2020-06-18 06:58:28 -04:00
ansuz	2d3d5e223a	Merge branch 'support2' into staging	2020-06-17 10:20:14 -04:00
ansuz	62dabc0afc	add some XXX notes to address before the next release	2020-06-17 10:20:03 -04:00
yflory	e7a6397084	Add category filter and improve UI	2020-06-11 14:49:59 +02:00
yflory	9aafd5f3c5	Add category and attachments to support tickets	2020-06-10 18:42:46 +02:00
ansuz	c01f62177f	remove some hardcoded translations	2020-06-10 06:57:40 -04:00
ansuz	c9ed27c652	display the admin's supported languages inline in the support ticket form	2020-06-09 13:11:52 -04:00
ansuz	c6722f849f	Merge branch 'staging' into support-languages	2020-06-09 12:57:30 -04:00
ansuz	a8eb554f6d	remove an XXX note that has been addressed	2020-06-08 16:31:38 -04:00
ansuz	f63482a8da	disable support tickets' 'remove' button while removal is in progress	2020-05-28 11:43:06 -04:00
yflory	bd21953861	Confirm button in the support when closing or removing a ticket	2020-05-26 16:22:24 +02:00
ansuz	7970f5026b	add support for displaying languages that administrators understand on the support panel	2020-05-14 18:53:14 -04:00
yflory	079329cc28	Rename toolbar file	2020-05-07 12:01:05 +02:00
ansuz	6dc6fed21d	check whether support tickets came from a premium user, not whether the person viewing the content is a premium user	2020-04-29 14:51:09 -04:00
ansuz	36e790dee6	style support tickets from premium users via a class	2020-04-29 14:40:42 -04:00
yflory	adae4b690b	outer.css cache busting	2020-04-17 17:38:15 +02:00
yflory	5d1e1c975c	Link to a support ticket	2020-02-11 17:43:24 +01:00
ansuz	1ecb61fe85	put an ugly red border on support thread messages from admins	2020-01-24 10:30:23 -05:00
ansuz	5876f5c737	include user block location in support requests	2019-10-01 10:59:23 +02:00
ansuz	16e8c96210	allow for selection of user data in admin side of support tickets	2019-09-30 15:41:11 +02:00
ansuz	8e07b03581	fix parse error	2019-09-30 14:51:40 +02:00
ansuz	252b2729a6	supply plan information with support ticket submissions	2019-09-27 13:20:53 +02:00
yflory	7afea886e7	Fix HTML in support UI	2019-08-27 14:39:25 +02:00
yflory	646f352a15	Send user agent in support messages	2019-07-16 17:54:06 +02:00
yflory	a169b4c3b3	Display a notification when there is a new message from the support team	2019-07-16 14:31:57 +02:00
yflory	f111be72e6	Clean the support UI code	2019-07-16 11:58:54 +02:00
yflory	7e9e7c1aec	Add more metadata to the support messages	2019-07-03 16:46:08 +02:00
yflory	8da33c3c72	Fix support UI issues	2019-07-02 15:26:34 +02:00
yflory	6fe76dd7f8	Support UI	2019-07-01 13:43:12 +02:00
yflory	f70396a0f8	Translation keys	2019-06-28 17:05:26 +02:00
yflory	93b4dac8bb	Support mailbox in the support and admin apps	2019-06-27 17:08:23 +02:00
yflory	22c9af6961	Support page	2019-06-25 16:39:15 +02:00