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reorder one section of the initial instance configuration issue template

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ansuz 2021-05-06 12:01:36 +05:30
parent 1ceb63804e
commit 3c0088ce5b
1 changed files with 6 additions and 6 deletions
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12
.github/ISSUE_TEMPLATE/initial-instance-configuration.md vendored
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@ -11,6 +11,12 @@ We receive many issues from people that have tried to set up a new CryptPad inst
Before you create an issue:
## Confirm that the problem stems from your instance and not from your browser
Not all browsers support CryptPad correctly, and various browser extensions interfere with its intended behaviour.
https://CryptPad.fr is a good reference point that you can use to confirm that your browser can load a correctly configured instance. If you can't load CryptPad.fr then the problem may be with your browser, its configuration, or one of its active extensions.
## See your instance's checkup page
If your instance is able to at least partially load some pages then you should be able to access the diagnostic page `http(s)://<your-domain>/checkup/`. It will perform some automated tests of your instance's configuration and will provide hints indicating:
@ -38,12 +44,6 @@ If the answer to any of the above questions is _No_ then that is the most likely
Identifying the problem on your own reduces the time we spend answering GitHub issues and leaves more time to fix actual bugs and develop new features.
## Confirm that the problem stems from your instance and not from your browser
Not all browsers support CryptPad correctly, and various browser extensions interfere with its intended behaviour.
https://CryptPad.fr is a good reference point that you can use to confirm that your browser can load a correctly configured instance. If you can't load CryptPad.fr then the problem may be with your browser, its configuration, or one of its active extensions.
## Create a detailed report
If you believe you've done all of those steps correctly then proceed with creating an issue with the following: